Last updated: October 9, 2026
Privacy Policy
Your family’s privacy matters to us. Here’s what we collect, why we collect it, and the choices you have.
The short version
We collect only what we need to process your order and answer your questions.
We never sell your personal information.
You can ask to see, correct or delete your information at any time.
01
Who we are
Nappturly Cute (“we”, “us”, “our”) is a children’s book and storytelling brand. Our website is nappturlycute.com. This policy explains how we collect, use and protect your personal information when you visit our website, shop with us or get in touch. If you have any questions, email us at info@nappturlycute.com.
02
Information we collect
Information you give us. When you place an order or create an account, we collect your name, email address, billing and shipping address, phone number and order details. When you contact us through a form or by email, we collect the information you choose to share.
Payment information. We do not store your full payment card details. Payments are handled by our payment partners (see “Payments” below).
Information collected automatically. When you browse our website, we collect limited technical information such as your IP address, browser type, device, the pages you visit and your approximate location. We collect this using cookies and similar technologies.
03
How we use your information
We use your information to:
• Process and deliver your orders, and send order confirmations and updates
• Respond to your questions and provide customer support
• Process refunds and returns
• Send news, new book releases and offers, only if you have asked to hear from us (you can unsubscribe at any time)
• Keep our website secure and prevent fraud
• Understand how our website is used so we can improve it
• Meet our legal, tax and accounting obligations
04
Payments
Payments on our website are processed securely by our payment partners, including Stripe and PayPal. Your card or account details are entered on their secure systems and are not stored on our website. These providers handle your payment information under their own privacy policies.
05
Who we share it with
We never sell your personal information. We share it only with trusted service providers who help us run our business, such as our payment processors, our website hosting provider, shipping and delivery carriers, and website security and analytics tools. They may only use your information to provide services to us.
We may also share information if we are required to by law, or to protect our rights, our customers or the public.
06
Cookies
We use cookies to keep your shopping cart working, remember your preferences, keep our website secure and understand how it is used. You can control or delete cookies in your browser settings. If you block some cookies, parts of the website, such as the cart and checkout, may not work properly.
07
Children’s privacy
Our books are written for children, but our website is intended for parents, guardians and other adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please email us and we will delete it promptly.
08
How long we keep your information
We keep order and account information for as long as we need it to fulfil your orders, handle returns and meet our legal, tax and accounting requirements. After that, we delete it or make it anonymous.
09
Your rights
Depending on where you live, you may have the right to access the personal information we hold about you, ask us to correct or delete it, restrict or object to how we use it, or receive a copy of it. To make a request, email us at info@nappturlycute.com. We may need to confirm your identity first, and we will respond within a reasonable time.
10
Security
We take reasonable steps to protect your information, including using secure (HTTPS) connections on our website. No method of sending or storing information online is completely secure, so we cannot guarantee absolute security.
11
Links and changes
Our website may link to other websites, such as social media. We are not responsible for their content or privacy practices.
We may update this policy from time to time. When we do, we will change the “last updated” date at the top of this page.
Questions about your privacy?
Email us at info@nappturlycute.com and we’ll be happy to help.